How much does StoveOps cost?
StoveOps has three self-serve plans with monthly or annual billing, and annual billing saves 20%. Each plan includes a 7-day trial, unlimited email and a monthly SMS/WhatsApp allowance.
Compare features
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Basic
One location, live waitlist, mini-site and enough messaging to prove value.
Save 20%$49 /mo $39 /mobilled monthly
billed annually ($470/year)
- 1 store location
- 500 SMS/WhatsApp messages/month
- Mini-site, menu and live waitlist
- Basic analytics
- 7-day trial included
- Subject to Acceptable Use Policy →
- Most popular
Professional
Three locations, campaigns, guest CRM and stronger messaging limits.
Save 20%$99 /mo $79 /mobilled monthly
billed annually ($950/year)
- Up to 3 store locations
- 2,000 SMS/WhatsApp messages/month with rollover
- All site templates and custom domain
- Campaigns and UTM tracking
- Guest CRM, analytics and export
- 7-day trial included
- Subject to Acceptable Use Policy →
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Business
Ten locations, priority support, team roles and the best overage rate.
Save 20%$199 /mo $159 /mobilled monthly
billed annually ($1,910/year)
- Table reservations with live floor plan
- Up to 10 store locations
- 5,000 SMS/WhatsApp messages/month
- Multi-location analytics
- Team roles and permissions
- Priority support
- 7-day trial included
- Subject to Acceptable Use Policy →
Message packages are planned as one-time top-ups for months when your included allowance is not enough.
Compare features
| Basic | Professional | Business | |
|---|---|---|---|
| Store locations | 1 | 3 | 10 |
| Included SMS/WhatsApp | 500 | 2,000 | 5,000 |
| Message rollover | None | 3 months | 3 months |
| Extra SMS/WhatsApp | $0.03 | $0.02 | $0.015 |
| Site templates | 1 | All | All |
| Custom domain | — | ✓ | ✓ |
| Campaigns | — | ✓ | ✓ |
| Guest CRM | — | ✓ | ✓ |
| Analytics | Basic | Advanced | Multi-location |
| Team roles | — | — | ✓ |
| Support | Standard | Standard | Priority |
| Reservations | — | — | ✓ |
Frequently asked questions
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What is StoveOps?
StoveOps is an operations platform for restaurants and bars. Today you run a live virtual waitlist, a QR digital menu and a guest links page — all sharing one guest history.
Everything runs in the browser on the phone or tablet you already have, so there’s nothing new to install.
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What kind of venue is StoveOps for?
Restaurants, bars and cafés — from a single room to small multi-location groups — especially teams still running the waitlist on paper, a clipboard or scattered apps.
It fits independent venues and small groups, not only large chains.
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Do guests need to download an app?
No. Guests join the waitlist from their own phone through a link or a QR code at the door — no app to install and no account to create.
Anyone with a phone browser can join, which keeps the line moving and the doorway clear.
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How are guests notified?
By email, SMS, WhatsApp and browser push — for example when they join the queue, when their table is almost ready, and when it's time to come back.
Email is unlimited on every plan; SMS and WhatsApp use your plan’s monthly allowance, and guests confirm with one tap.
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Does StoveOps help reduce no-shows?
Yes. Guests get timely updates, confirm their spot with one tap, and visit history flags repeat no-shows — so fewer tables sit empty during a full service.
Over time you can see who reliably shows up and plan a busy service around it.
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Can I start with just the waitlist?
Yes. Every module works on its own. Most venues start with the live waitlist and switch on the digital menu or links page later — no migration needed.
Start with the one problem that hurts most today; the rest is there when you’re ready.
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Do I need to replace my POS?
No. StoveOps runs alongside the checkout system you already use — it doesn't replace it and doesn't handle payments. It can also run on its own.
It manages your front-of-house flow while your checkout system keeps ringing up payments — no new hardware, no migration.
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Does it work for more than one location?
Yes. Professional covers up to 3 locations and Business up to 10, with guest history, team roles and reporting in one account.
Each location runs its own service, but managers see the whole group from a single login.
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How do guests book a table?
They pick a date, time and party size on your restaurant's booking link — no app and no account. The slot is held for a few minutes while they finish, and they confirm with a name plus a phone or email.
Your team can also take a booking at the host stand, so calls that come in during service land in the same place as the ones guests make themselves.
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Is it hard to learn, and how many people can use it?
No. It's simple enough that most teams run it the same night with no long training, and your whole team can use it at the same time — each from whatever device they have, whether a phone, tablet or computer.
Access is role-based, so managers, hosts and the front desk each see only what they need, and several people can work at once during a busy service.
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How does the team sign in during service?
With a magic link sent to their email — one tap, no passwords to type or reset mid-rush — and access is role-based, so the front desk and managers each see what they need.
No sticky-note passwords on shared devices, and you decide who can change settings.
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How much does StoveOps cost?
Three self-serve plans with monthly or annual billing. Annual billing saves 20%, and every plan includes a 7-day trial.
You start on the trial and move up only when your locations or messaging actually grow.
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Is my guest data private and secure?
Yes. Your guest data is yours and we don't sell it. It stays isolated to your account, sensitive personal details are cleared automatically on a schedule, and every access is logged.
It’s built around modern privacy regulations — like the GDPR, Brazil’s LGPD and Quebec’s Law 25 — and you stay in control of what’s kept and for how long.
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What if the monthly SMS allowance runs out?
Nothing breaks. Notifications fall back to WhatsApp, email and browser push automatically, and the front desk is alerted to call the guest if a message really needs to land.
Email is unlimited on every plan, so running out of SMS usually just means it’s time to size up a plan.
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Why don't you ask for a credit card up front?
Because you should see it work first. You start a 7-day trial with no credit card and no sales call — you only add payment if the waitlist proves itself on a real service.
Decide after a real busy night, not before.
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Can I cancel anytime, and what happens to my data?
Yes, you can cancel anytime — there's no lock-in contract. Your guest data stays yours, so you can export it or ask for it to be deleted.
Export your guest list before you go, or ask us to delete it — either way the data is yours, not something you rent back from us.
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Can guests change or cancel a reservation themselves?
Yes. Every booking gets its own link where the guest can cancel, move to another time, or check in on arrival — no phone call and no waiting on a host.
Rescheduling only ever offers times you actually have open, so a guest changing plans can never oversell the floor. Cancellations inside your cutoff — two hours before the table by default — go to the restaurant instead of happening silently.
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How far ahead can guests book, and for how many people?
Out of the box, up to 60 days ahead, at least 30 minutes before the table, for parties of 1 to 12 online. Every one of those limits is yours to change, per location.
Bigger parties and last-minute exceptions stay possible — your team can book them from inside the restaurant even when the public form would turn them away.
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What do I need to set up before opening reservations?
Five things — a bookable area, an active table, a service period, a turn time and a pacing rule. StoveOps refuses to publish public booking until all five exist, so you never open a broken form.
The setup screen shows which of the five are still missing and links straight to where each one is fixed, so a first-time setup is a checklist rather than a guess.
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What happens when the time a guest wants is full?
The guest can register interest in that date and time. When a table opens up, StoveOps sends an offer with a deadline, and the first guest to confirm takes the slot.
That turns a cancellation into covers instead of an empty table. It is opt-in — a guest only hears from you about the slot they asked about, and can opt out from the same link.
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Do reservations and the waitlist work together?
Yes. When a booked party arrives and the table is not ready, the host puts them in the queue without re-registering anyone — same visit, same guest history, same message thread.
Leaving the queue and cancelling dinner are deliberately different actions. A party that gives up waiting still has its reservation, and a cancelled booking never leaves a stale queue entry behind.
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Can I move my existing reservations into StoveOps?
Yes. Upload a CSV from your current system, map your columns to StoveOps fields, and review exactly what will be created before anything is applied.
Nothing is written until you approve the review step, so a bad column mapping is something you catch on screen instead of in your dining room.
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Which plan includes reservations?
Reservations come with the Business plan. Waitlist, digital menu and links are on every plan, so you can start smaller and move up when you want to take bookings too.
Because each module stands alone, moving up is an upgrade rather than a migration — your guest history, menu and links stay exactly as they are.